Warranty Policy

Warranty Policy

Last updated: September 10, 2026

Every CoreForm Rotator 360™ and every physical product sold by CoreForm (operated by Pandax LLC) on getcoreforms.com is covered by a 1-Year Limited Warranty against defects in materials and workmanship. This warranty is in addition to our 90-Day Money-Back Guarantee and does not affect any rights you have under applicable consumer protection law.

1. Warranty Period

The warranty runs for 12 months from the delivery date shown in your order tracking. It applies to the original purchaser and is not transferable. A replacement issued under this warranty is covered for the remainder of the original 12-month period.

2. What Is Covered

Defects in materials or workmanship that occur under normal use as described in the product instructions, including:

  • Cracked, broken or separated steel rings or handles
  • Resistance dial that no longer adjusts, holds a setting or rotates
  • Internal resistance mechanism failure
  • Loose, missing or failed fasteners, rivets or bearings
  • Knurled grip surface separating from the handle

3. What Is Not Covered

  • Normal wear and tear, including surface scratches, scuffs and finish discoloration
  • Damage from misuse, drops, impacts, overloading, or use beyond the product's intended purpose
  • Damage from modification, disassembly or repair by anyone other than CoreForm
  • Damage from improper storage, moisture, corrosion or exposure to chemicals
  • Cosmetic damage that does not affect function
  • Products purchased from unauthorized sellers, or without proof of purchase
  • Digital products and complimentary items
  • Injury, indirect, incidental or consequential damages, to the extent permitted by law

4. How to Make a Warranty Claim

  1. Email support@getcoreforms.com with your order number, a description of the problem, and 2–3 photos or a short video showing the defect.
  2. We respond within 2 business days. In most cases we can assess the claim from your photos and do not require the item to be returned.
  3. If we need the item back for inspection, we provide a prepaid return label and an RMA number. Do not ship anything to us without an RMA.
  4. Approved claims are resolved within 5 business days of approval (or of receiving the returned item, if inspection was required).

5. Warranty Remedy

For an approved claim, CoreForm will, at its option and at no cost to you:

  • Repair the product, or
  • Replace it with the same or an equivalent product, or
  • If neither repair nor replacement is available, refund the original purchase price.

Replacement shipping within the United States is free. We may ask you to return the defective unit; if so, we cover the return shipping.

6. Proof of Purchase

Your CoreForm order number and the email address used at checkout serve as proof of purchase. Products bought through third-party marketplaces or resellers are not covered unless the reseller is an authorized CoreForm partner and you can provide the original receipt.

7. Limitations

This limited warranty is the sole warranty provided by CoreForm. To the maximum extent permitted by law, all implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of this warranty. Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so the above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

8. Safety Notice

The CoreForm Rotator 360™ is a strength training tool. Use it as directed, on a stable surface, with controlled movement, and stop if you feel sharp pain. Consult a qualified professional before beginning any new exercise program, especially if you have an existing wrist, elbow or shoulder condition. CoreForm is not responsible for injuries resulting from improper use.

9. Contact Us

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