Payment Policy

Payment Policy

Last updated: September 21, 2026

This Payment Policy explains how payments are accepted, processed and protected when you shop with CoreForm (operated by Pandax LLC) on getcoreforms.com. It applies together with our Terms of Service and Return & Refund Policy.

1. Accepted Payment Methods

We accept the following payment methods at checkout:

  • Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Digital wallets: Apple Pay, Google Pay, Shop Pay
  • PayPal
  • Shop Pay Installments (pay in 4 interest-free payments, subject to eligibility and approval by Affirm)

We do not accept checks, money orders, bank transfers, cryptocurrency or cash on delivery.

2. Currency and Pricing

All prices are listed and charged in U.S. Dollars (USD). The price shown at checkout is the price you pay; there are no hidden fees. Shipping within the United States is free. If your card is issued in another currency, your bank sets the exchange rate and may apply a foreign transaction fee, which we do not control.

Prices may change without notice, but the price confirmed at the time you complete checkout is final for that order.

3. Sales Tax

Sales tax is calculated automatically at checkout based on your shipping address and applied where required by state and local law. The tax amount is shown before you confirm your order.

4. When You Are Charged

Your payment method is charged when your order is placed. For card payments an authorization is placed immediately and captured at the time of purchase. If an order is cancelled before it ships, the charge is fully refunded to the original payment method; see our Return & Refund Policy for refund timing.

5. Payment Security

Payments are processed by Shopify Payments and PayPal, both certified to PCI DSS Level 1, the highest standard in the payment industry. All checkout pages are encrypted with TLS/SSL. CoreForm never sees or stores your full card number; card details are handled entirely by the payment processor. For details on the information we do collect, see our Privacy Policy.

6. Fraud Prevention

To protect our customers, orders are screened by automated fraud analysis. In rare cases we may contact you to verify billing details before shipping, or cancel and refund an order we cannot verify. We never ask for your full card number, PIN or online banking password by email or phone.

7. Declined or Failed Payments

If a payment is declined, no order is created and nothing is charged. Common causes are an incorrect billing address, insufficient funds, or a bank security hold. Please check your details or contact your card issuer, then try again or use another payment method. A temporary "pending" authorization may appear on your statement after a declined attempt; it is released automatically by your bank, usually within 3–7 business days.

8. Shop Pay Installments

Installment plans are offered and financed by Affirm through Shop Pay, subject to eligibility, approval and Affirm's terms. CoreForm does not set installment terms, charge interest or make credit decisions. Questions about an installment plan should be directed to Affirm. Returns of orders paid by installments are refunded to Affirm, which adjusts or cancels your remaining payments.

9. Discount Codes and Store Credit

  • One discount code can be applied per order, entered at checkout. Codes cannot be applied after an order is placed.
  • Store credit codes issued by CoreForm (for example, credit provided with a qualifying purchase) are valid for 12 months, limited to one use per customer, subject to any stated minimum order, and cannot be exchanged for cash.
  • Complimentary items included with an order have no cash value.

10. Pricing or Order Errors

If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a full refund, and we will notify you by email. We will not ship an item at an incorrect price without your consent.

11. Receipts and Invoices

An order confirmation with a full itemized receipt is emailed to you immediately after checkout. Additional copies can be viewed in your customer account or requested from support@getcoreforms.com.

12. Chargebacks

If you have a concern about a charge, please contact us first. We respond within 2 business days and resolve most issues immediately. A chargeback filed while a refund is in progress can delay your money by several weeks.

13. Contact Us

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